Caylin Hirapara Portfolio

Overview

My Skills

Technical Writing

Technical writing is writing or drafting technical documentation for use in technical fields.

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User Experience Design

User experience design (XD) is the process of enhancing user satisfaction with a product by improving the usability, accessibility, and desirability.

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Content Strategy

Content strategy focuses on the planning, creation, delivery, and governance of text, image or video content for use on websites, social media, and blogs.

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All Projects

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SynergyA technical editing project revising user guides for logistics software.

Cengage TextbooksA usability study on an online help portal.

Clemson Industrial EngineeringA content strategy project involving social media and marketing.

PeakActivityA project involving managing weekly blog posts.

Pialta Fitness Apps A business writing project involved market research and website content.

Caylin Hirapara Portfolio Read more about the creation of this site!

Merce Technical Writing

Clemson EnglishContent Strategy

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Resume

My Blog Posts

I manage a blog on the PeakActivity website. The posts are related to eCommerce and technology and are meant to explain complex concepts to a non-technical audience.

Creating an Effortless Experience for Clients on your Website

Dec. 10, 2019

There is an increasing acceptance that the key to business success in a digital world is to provide an outstanding customer experience. Customers will abandon if the user experience causes any complication.

Kubernetes as the future of infrastructure

Nov. 18, 2019

Container organization allows developers to package applications to be deployed more easily and quickly. Containers are enveloping the world of software development for companies of all sizes.

Be That Voice in Your Customers’ Heads

Aug. 12, 2019

Voice AI assistants are rapidly colonizing consumers’ homes. Amazon’s Alexa voice assistant has infiltrated its way into over 60,000 different gadgets, from your smart speakers to your car.

“The Kardashian Effect”

Aug. 5, 2019

It’s easy to make fun of the often absurd world of social media influencers. While delivering 11 times higher return on investment (ROI) than traditional marketing, influencers have taken over the world, and the companies who are hesitant to jump on the influencer marketing bandwagon are missing out.

Alexa, what do you see?

July. 16, 2019

Computers have gotten a little more human-like than anyone is really comfortable with. Robots can open doors, perform surgery, and create literally invincible tic-tac-toe strategies. It’s a crazy world. But one thing computers can’t do? They can’t see you…yet.

Fire Your Models: Leverage the Average Human Faces Behind Your Products

July. 1, 2019

User-Generated Content: the marketing goldmine that’s going to make your job easier. To use a model, or not to use a model.

Are you guilty of bombarding your loyal customers with endless spam emails?

July 8, 2019

If you are guilty of bombarding your loyal customers with endless spam emails then we have the perfect blog to help.

Quality Assurance: How It Works and Why It’s Important

June 24, 2019

Quality Assurance (QA) can isolate project risks, eliminate rework, and maximize ROI for you and your company. Learn how QA works and why it's important.

Adobe Experience Manager

June. 17, 2019

Your company’s online presence is arguably one of its most important sources of marketing revenue. Having a great online presence requires a great content management system.

WordPress vs. Headless Content Management

June 10, 2019

With so many content management systems (CMS), it can be hard to decide which one is right for your business. In this article breaks down content management.

ADA Compliance and Your eCommerce Site

June. 3, 2019

Is your eCommerce business ADA compliant? If not your business might be missing out on an untapped market and it could be at high risk of being hit...

User Experience Design (UX): Promoting Usability by Making the Complex Feel Simple

May 20, 2019

User Experience Design, commonly referred to as UX, is the process of designing intuitive systems.

Social Commerce: Boosting eCommerce Revenue by Leveraging the Power of Social Media

May 6, 2019

The gap between social media marketing and eCommerce is rapidly narrowing.

Technical writers do not document a product for the sake of enumerating all of its parts or features; rather, writers craft documentation to support user learning and success. — Christophor Gales •The Product is Docs

Technical writers, first and foremost, are testers and researchers. Your job is to know what people want to achieve and precisely how to achieve it.— Andrew Etter •Modern Technical Documentation

Technical information is not leisure reading for most people. Rather, they turn to technical information out of a need to know something, to solve a problem, probably as part of their job.— Developing Quality Technical Information: A Handbook for Writers and Editors

Readers look for information the way wild animals forage for food — seeking good-enough information that takes the least effort to find and digest. — Mark Baker • Every Page is Page One